Frequently Asked Questions
If you can't find any entries below relevant to your questions, please let us know.
How do I get started with myBase Desktop?The basic usage of myBase software is very simple. Before you can input your own information, you'll need to first create a new .nyf database, then insert info items into the left-side tree outline, and each info items accept RTF text and attachments in the right-side pane. All information is automatically compressed and saved in the .nyf database file.
- To create a new .nyf db, please select 'File -> New database' menu item,
- To insert info items in the tree outline, please select 'Organize -> New ... item...' menu items, which inserts new items as either sibling or child items as you see fit.
- To insert files as attachments or shortcuts, please select 'Attachment -> Add attachments/shortcuts' menu items.
- To save changes, please select 'File -> Save' menu item, or press 'Ctrl+S'.
- To import materials from other sources, please try the 'Capture -> import...' menu items.
- To export info items or sub branches, please use the 'Share -> export ...' menu items.
- In order to capture webpages directly from within the IE/Firefox web browser, please be sure to first install the WebCollect add-on, so that you can select 'Save with myBase' menu item from within your web browsers.
Does myBase load a whole database into computer Memory?No. myBase is based on our SSG database engine which only loads outline items into RAM, and all associated documents stay on the file system. Although current documents must be loaded into RAM for viewing or editing.
Does myBase use a lot of hard disk space?We've made myBase file size incredibly small even if all add-ons/plug-ins are packed in. The new version 5 gets even smaller, the main code is only approx. 1MB in file size; Although you'll need enough disk space to store your own database files. myBase provides a set of utilities for database maintenance, such as the integrated zip utility, 'Empty Recycle Bin' and 'Optimize for file size' etc. All these efforts help make databases compact and save disk space.
How do I save disk space with myBase databases?All information is compressed by the integrated ZIP utility and saved in myBase databases. In most of cases, you don't need to concern disk space usage. However, there're still a few tips that may help save more disk space.
- When you delete an info item or an attachment, it's only marked as removed, so that you have the chance of recovering them in the case that you'd want them later. That's to say, deleting info items or attachments does not release any relevant disk space, and the .nyf database file size does not shrink. If you'd like to purge the junk, and make the .nyf databases compact and save disk space, please try using the 'File -> Maintenance -> Empty recycle bin' and 'Optimize for size' utilities.
- Images inserted into the RTF text will be encoded in RTF text, this may significantly bloat the text size, so it's not recommended to directly insert images into RTF. We suggest that you try to insert images into myBase as attachments or shortcuts.
- myBase supports the 'Relatve path' feature, which allows to link documents from the file system using 'Relative path'. You might first put documents into the folder where the .nyf database file resides, and then insert the documents into myBase as shortcuts, and the 'relative path' is automatically applied. The 'Relative path' feature helps maintain the consistency between the .nyf database and the documents even after they're moved together to another folder.
Does myBase lock users data? Once data saved in myBase are they always myBased?No. myBase doesn't lock any users data on it, you have the convenience of exporting your data in various ways at any time. A couple of export utilities are provided, for example, export to webpages, text files, html tree, exe application, and even map as a disk directory tree.
Why are the editing tools grayed out? I cannot edit anymore!The database might be open as Readonly. If this is the case, please try to close and re-open the database without the 'Readonly' attribute. To do so, select the 'File/Open Database...' menu item, locate the target database file, Uncheck the 'Open as Readonly' option , and then press 'Open' button.
Note that current text note can be temporarily set as Readonly by using the 'Edit -> Toggle Edit Mode' utility. If this is the case, you may select the menu item again to toggle the 'Readonly' state.
Is there a way to make Email addresses hilighted in RTF notes?Simply add the 'mailto:' protocol scheme prior to the email address, like this: mailto:firstname.lastname@example.org, then it is automatically hilighted, and then you have the convenience of one click to send emails.
Is it possible to view .pdf documents inside myBase?Yes, there's a way to view .pdf files inside myBase so long as you have Acrobat Reader 4.0+ installed on your system. To view an attached .pdf document inside myBase, right-click on the .pdf file, then select the 'Open with -> Embedded web browser' menu item.
Is it possible to view .doc documents inside myBase?Yes, so long as you have Microsoft Office properly installed on your system. Right-click on an attached .doc (or .xls) document, select the 'Open with -> Embedded web browser' menu item, then it is loaded inside myBase.
Is it possible to open and edit the stored MS-Office documents?Double clicking on a document from within the Attachment pane, myBase invokes its default associated program to open the document, and meanwhile keeps listening to the opening attachments, in order to update the database if any changes made to the opening documents. The earlier versions allows only one document to open at a time. From v5.5 on, myBase has eliminated this inconvenience, and more than one MS-Office documents are allowed to open for editing at a time without having to close running MS-Office instances.
How to suppress the 'Script Debugging' error message while browsing webpages in-place?If you're having problems browsing webpages or snippets stored within your .nyf databases, and getting the error messages about 'Script Debugging', please try this: Right-click on the 'Internet Explorer' icon on Desktop, and select 'Properties' menu item, and then go to the 'Advanced' subtab, check the 'Disable Script Debugging' options, and press OK button.
How do I register (unlock, activate) my copies of myBase with my license keys?
Registering myBase Desktop
- Select the "Help/Register..." menu item;
- Enter your registration name in the 'User Name' field;
- Enter your license key codes in the 'License Key' field;
- Press 'OK' button to save the license key;
Registering WebCollect Add-on
- Launch Internet Explorer (or Mozilla Firefox), then right-click on the web content area;
- Select the "Save with myBase" item from the context menu, WebCollect window appears;
- On the WebCollect window, press the "Enter Key" button;
- Enter your registration name and license key;
- Press 'OK' button to save the license key;
Registering HtmlTree Plug-in
- Open a .nyf database, goto an info item;
- Select the 'Share/HTML Tree...' menu item, HtmlTree plug-in window appears;
- On the HtmlTree window, press the "Enter Key" button;
- Enter your registration name and license key;
- Press 'OK' button to save the license key;
Having problems registering?
- We suggest that you enter license key codes by using the 'copy/paste' utility, instead of manually typing, in case of typo errors;
- We suggest that you first exit any running system tweaking utilities, in case your license key is prvented from being saved in the System Registry DB;
- After entering your license key, we suggest that you close and restart myBase Desktop for the license keys to be saved into the .INI file;
Any suggestions on safely running myBase Database?As database software developers, we're definitely aware of importance of database stability and reliability. In our opinion, it's even the most important thing for a database software, so we've spent much time on improving stability and reliability of the program. Although there're still a couple of notes/tips for you to run myBase database safely.
- It's recommended to have the 'auto-backup' option always enabled, otherwise you may want to create backups manually;
- Be sure to have working databases normally closed before Windows shuts down or goes into hibernation;
- Editing a .nyf database over LAN via file sharing with myBase Desktop is NOT recommended. Network connection problems may damage .nyf databases. Well, viewing .nyf databases via file sharing over LAN is a good idea .
- It's recommended to have working databases closed if you won't work with them any more in a day, rather than just leave them running in background;
- If you don't intend to edit a database, it's recommended to open it as 'Readonly'. Opening a database as Readonly prevents any changes to it, and protects it from being modified by any other programs;
- When a database is open in Read/Write mode for editing, system crashes and accidental power failure could damage working databases. If a database gets corrupt, you may need a recent backup to retrieve info;
- myBase Desktop can run from on a removable disk drive (e.g. a USB stick); However, opening .nyf databases directly from removable disk drives for editing purpose is NOT recommended. Potential problems with removable disks may damage working databases. If you have to do so, please be sure to first create backups for important databases;
- If you're running a system tweak utilities (e.g. virus scanners) in background, it's recommended to temporarily deactivate them while myBase runs, or put myBase on their 'Exception' list, especially when you experienced problems with them;
- myBase .Nyf database has 2G limit in file size and the SSG database engine detects any attempts to bloat database size close to the limit; In order to help improve performance and stability, we strongly suggest that you split a large database into several smaller ones. Inserting files as attachments usually bloats database size, (especially those files which have already compressed, such as .jpg or .zip). We suggest that you create 'Shortcuts' and 'Hyperlinks', instead of inserting whole files.
- myBase provides the 'Tray Icon' option, which allows the database program to minimize and stay as an icon on the system tray. However, if you won't work on a database for a long time in a day, we suggest that you have the database closed and then minimize the program window, This may help avoid damage from any potential system crashes.
- If you're having problems opening your .nyf databases, and there's neither a backup nor other choices, please try the database repair utility . The repair utility works with myBase Desktop v4.8x, 5.x, and reqires the .ssgindex files which by default reside in the same folder with the original .nyf files.
Does myBase automatically create backups?Yes. The 'Auto backup ... ' options are enabled by default. If for any reason it is not enabled, you may re-enable the backup specific options on the 'View -> Options -> Backup' dialog Tab, or you may want to create backups manually.
Is there a way to customize the keyboard shortcuts?myBase desktop 5 recognizes the 'keyboard_shortcuts.ini' file which contains a keyboard shortcuts table. You may edit this INI file to customize the keyboard shortcuts. Note that the INI file must be saved as plain text file, otherwise it's not recognizable.
Is there a way to undelete info items?Yes. You have the convenience of undeleting recycled info items within myBase Desktop 5. Select the 'File -> Maintenance -> Undelete Items...' menu item, all info items including recycled items are displayed in their original locations, whereby you can choose to undelete the items with ease.
Is it possible to run myBase Desktop on a USB stick?Basically myBase Desktop works from within any accessible folders on the file system, including folders on removable disk drives, e.g. from within USB sticks. You may also put .nyf databases on a removable disk and open them with myBase Desktop. However, for safety and stability considerations, we don't recommend you open .nyf databases for 'Edit' purpose from within a removable disk drive, because potential USB I/O problems with the removable disk may damage your working databases. If you have to do so, please be sure to preserve backups of your important databases. myBase offers the 'Auto-Backup' option that automatically creates backup for your database when it is open.
Is it possible to access myBase databases over LAN or Internet?The current version of myBase Desktop only allows multi-users to view databases over LAN. If you're looking for a collaborative knowledge base software, please try the new web-based product ( InnoKB Server ), which allows simultaneous multi-user read/write access to a collection of databases that reside on a server computer over LAN/Internet.
Is there a way to print (or export) multiple info items in one go?Please try either of these methods;
- Add a 'TEMP' info item somewhere in the tree outline, then you can copy the desired info items into the 'Temp' info item by using Drag-and-Drop. The result 'TEMP' info branch can be then selected into the preview pane by selecting 'File -> Print Notes -> Notes in the branch...' menu item, or exported by selecting 'Share -> Export ...' menu items.
- Add a 'TEMP' label under the 'Custom Labels' item, then you can select desired info items into the 'TEMP' label, whereby you can select the labelled info items to export (or print). (Recommended)
Is there a way to print (or export) find results?Please try one of these methods;
- Add a 'TEMP' info item somewhere in the tree outline, then you can copy the desired found items into the 'Temp' info item by using Drag-and-Drop. The result 'TEMP' info branch can be then selected into the preview pane by selecting 'File -> Print Notes -> Notes in the branch...' menu item, or exported by selecting 'Share -> Export ...' menu items.
- Add a 'TEMP' label under the 'Custom Labels' item, then you can select desired find results into the 'TEMP' label, whereby you can select the labelled info items to export (or print). (Recommended)
Is there a way to export all notes in a branch?Please first select the branch notes into the preview window, whereby you can turn to its 'Edit' Tab and then choose to export (or print) the result text.
Is there a way to import messages from Mozilla Thunderbird?Please try first saving messages as .eml files and then drag the .eml files into myBase as attachments. Like .html documents, you have the convenience of viewing the .eml files inside myBase without having to launch third-party tools.
How do I duplicate and use a same tree structure for different projects?There're several methods to copy a tree structure (branch) into another .nyf database (project). Please try one of these:
- make a duplicate of the original .nyf database file within Windows Explorer, the the new .nyf file contains all the info items.
- or right-click on an info item in the tree view, choose the 'Share - > Export To .nyf Database' menu item. This will creates a new .nyf database containing all info items under the item, or inserts the source info items if the target .nyf database already exists.
- or have both the source .nyf database and a new .nyf database open within myBase Desktop, and then drag the source info item and drop it onto the new database. This will copy the source item branch into the target database.
- or use the 'Share -> Info Item Templates' utilities, which allows you to save any info items as templates, which can be then inserted elsewhere within any .nyf databases.
- and, the most convenient way is to copy info items/branch by using 'Copy-and-Paste'. Just press 'Ctrl+C' on a source item and then press 'Ctrl+V' on a target info item.
Is there a way to edit stored webpages inside myBase?To edit stored webpages, please try either of this,
- By editing webpage within WYSIWYG interface: first have the webpage open inside myBase, then press F2, or select the 'Edit -> Toggle Edit Mode' menu item, which turns the webpage into design mode, whereby you can edit the webpage within the WYSIWYG interface.
- By editing HTML source: first have the attachment pane open, then right-click the HTML file name, and choose the 'Open with Integrated RTF editor' menu item, which allows you to edit HTML source in the text editor inside myBase, or 'Open with Specified Program' menu item, which allows you to edit the HTML source within a third-party text editor. To view the results when done, double-click on the HTML file.
What type of files does myBase attempt to index.myBase Desktop 5.x attempts to index all files by utilizing the IFilter interface provided by Windowns NT, and that depends on file extension names. The MS-Office documents and HTML/TEXT files are inbuilt supported by Windows IFilter; For PDF documents, you'd need to install a third-party IFilter. For more info, http://www.google.com/search?q=pdf+ifilter.
How to solve the 'Alt+L' problem typing certain Polish characters?It could be the shortcuts defined in the inbuilt nyfex.dll plugin. Please try to edit the registry:
By default, its value is set to 'Ctrl+Alt+L', which could cause the problem on typing in Polish. If it doesn't exist, please add it, and set a different shortcut key for this registry.
Unable to register the DLL/OCX? or RegSvr32 failed?In order for myBase Desktop 5.x to work normally, it requires to register a few DLL components (i.e. ienyf.dll, rtffilt.dll) into Windows Registry DB during setup, so you'll need to login as an administrator to run the setup program, otherwise, it may fail to install myBase Desktop 5.x. In addition, if a system tweak utility (e.g. Norton, ReMon etc.) is running in background, it may prevent the setup program from modifying your system and registry DB. If in this case, we suggest that you temporarily disable the tweak utility during myBase installs.
Is there any easier way to import data from similar programs (KeyNote, TreePad, ActionOutline etc)?There're a few data file converters available for converting KeyNote (.knt), TreePad (.hjt), ActionOutline (.ao) files into myBase .nyf databases. [ Download ]
WebCollect for myBase
How do I get WebCollect to work?WebCollect for IE is launched from within IE web browser. To capture a webpage, just right-click on a webpage within IE, and choose the "Save with myBase" menu item, then the WebCollect window pops up, whereby you can select the target .nyf database, item location and determine the options saving the webpage.
WebCollect for Firefox is launched from within Mozilla Firefox web browser. To capture a webpage, right-click on a webpage within Firefox, and choose the "Save with myBase" menu item, then the WebCollect window pops up, whereby you can select the target .nyf database, item location and determine the options saving the webpage.
On Vista/IE7, if you want to save webpages with the running myBase instances, please be sure to run IE as administrator, or precedingly disable IE's protection mode, or simply disable Vista UAC option. Otherwise, you might choose to save within a local .nyf database, or try the Firefox version of WebCollect.
WebCollect for Firefox in most cases works better than the IE version. If you have trouble capturing webpages with WebCollect for IE, please try the Firefox version of WebCollect which might be able to capture the webpage.
Is it possible to save a webpage in the database that is already open within myBase?Yes, both the IE version and Firefox version of WebCollect work well with myBase instances. WebCollect tries to detect the running instances of myBase, and lists them out, whereby you can choose one as the target database to save the webpages.
Why am I being asked for password every time launching WebCollect?WebCollect attempts to load the most recently used database at starup. If the most recently used database is password-protected, WebCollect will ask for your password. In order to avoid entering passwords every time it is being loaded, you might choose to have the database first open within myBase instances before launching WebCollect addon. This way, WebCollect will connect to the running instances and allows you to save webpages in the running instance, instead of re-loading database by itself with prompts asking for your passwords.
Is it possible to capture only a part of webpage?Yes. You have the conveniece of capturing hilighted portion of a webpage. First hilight the interested portion on the webpage, then launch WebCollect and choose to save the current selection.
Is it possible to edit stored webpages?With myBase Desktop 5, you have the convenience of editing saved webpages. Simply press F2 on a webpage, the webpage goes into the Edit mode, then you can make changes to the webpage.
Does Webcollect Add-on work with IE under the 'User' accounts on Windows XP?Yes, but you'd need to merge a Registry file (.reg) into the Windows Registry DB. Please follow this steps,
- login to Windows with your 'User' account and password;
- open Windows Explorer, and navigate to the WebCollect installation folder, by default, it's 'C:/Program Files/wjjsoft/WebCollect/';
- right click on the 'WebCollectMenuExt.reg' file and choose 'Merge' menu item;
- restart IE web browser, you'll find the 'Save with myBase' item on the browser's context menu.
- in addition, if you'd also want the WebCollect icon to be added onto IE's toolbar, just merge the 'WebCollectToolButtons.reg' as well.
Context menu doesn't work in a webpage! How do I capture the webpage?From time to time, you may find the context menu appears not to work within particular webpages, in this case, you might use the tool button to launch WebCollect instead. Both the IE version and Firefox version insert the 'Save with myBase' item onto the 'Tools' menu of the web browser.
Does WebCollect work with Vista/IE7 ?From v1.8 on, WebCollect adds support for Vista/IE7.
Failed to upgrade to the latest version (e.g. WebCollect 1.8)?For WebCollect for IE, before upgrading, please make sure to close all running instances of WebCollect and relevant modules, including all IE instances/windows, because WebCollect DLL module is launched by IE. Closing all IE windows can release the WebCollect DLL instances, and allows the Setup program to replace it with the newer version of WebCollect DLL module.
For WebCollect for Firefox, before upgrading, please make sure to close the running instance of WebCollect, and then start to install the .xpi pack from within Firefox. In case of potential problems replacing the old files, we suggest that you manually remove all the tempoarary files produced by WebCollect. The tempoarary files are located in the 'webcollect' sub folder under the 'TEMP' folder, by default, they're located in this folder: 'C:\Documents and Settings\[username]\Local Settings\Temp\webcollect'.
Does WebCollect v1.8 require new license keys?From v1.8 on, WebCollect uses a new licensing algorithm. Registered users are entitled to obtain a new license key for the latest v1.8 for free. Request a new license key
What is the initial login ID and password at the first time using InnoKB?In order to login to InnoKB server after it's just installed, please fill out the login form with the initial login ID 'root' and leave the password box blank.
How to estimate the quantity of licenses required for InnoKB Server ?InnoKB Server licenses are related to how many concurrent users are logged in at a time. Within InnoKB Server, you can add as many user/group accounts as you need, only the concurrent users who are logged in to the server at a time require their own licenses. For example, if you have added 20 user accounts into the database server, but only 5 users at most need to access the database server at a time, you'll need the 5-user license for the 5 concurrent users.
Win32::OperService Failed/ErrCode(1060): The specified service does not exist as an installed service.This error message indicates that InnoKB Server might have failed to install. On Windows 2000/XP/2003/Vista, InnoKB must be registered as an NT service, this operation requires to perform under administrative accounts. so we suggest that you first re-login as a Windows administrator and then reinstall InnoKB. Once InnoKB server is properly installed and started up, it is accessible under the 'user' accounts via web browsers.
Error Code: -981 / ERR_MKDIR_FAILURE, Failure creating directory on serverIn order for InnoKB to create a new database on server computers, the repository directory must have the 'write' attribute. On Unix platform, you might use the 'chmod +w <REPOSITORY-DIR>' command to append the 'write' attribute to the InnoKB repository direcotry.
InnoKB worked at localhost:8083, but can't get connected from on other computers.If connections to InnoKB server from other computers over network fails, it is most likely that the firewall installed on your server computer has banned the TCP/8083 port number. If in this case, we suggest that you try to enable TCP/8083 within your firewall, or use another TCP port number that is available and allowed on your system. For instructions on enabling a TCP port within firewall, please refer to the firewall user's guide.
How to change the default TCP/8083 for InnoKB on Windows NT?By default, InnoKB Server listens on TCP/8083. With Unix systems, you have the convenience of running InnoKB server with any TCP port number via the command line, like this,
# /usr/local/innokb/innokb_solaris_sparc -daemaon -quiet -port 8083
where the '8083' can be replaced with any other TCP port number you see fit in your system.
For Windows NT, since InnoKB server is registered as an NT Service, and the service is controlled by Windows Service Control Manager, you don't have the chance to directly run its command line, so if you'd want to change the TCP port number, you might re-register the InnoKB service with a different TCP port number, by following these steps,
- Press the 'WIN+R' key or click 'Start -> Run' menu item;
- Type in the 'CMD' command and press [Enter], this opens a Console window;
- Change the currently working directory to the '[install-dir]' folder where the 'innokb_winnt.exe' resides;
- Unregister the existing InnoKB Service by running this command: 'innokb_winnt.exe -unregister';
- Re-register InnoKB service by running this command: 'innokb_winnt.exe -register -port 8083', where '8083' can be replaced with the TCP port number you want;
- Close the Console window and restart InnoKB service by using the 'Start -> Programs -> InnoKB Server -> Start InnoKB service' menu.
What to do when web sessions timed out?By default, a web session will time out if it is left in idle for 30 minutes. That's to say, if you take no actions requesting InnoKB server within 30 minutes, your current web session will timeout.
If the current web session timed out, you might re-login with your password and continue using it without reloading the interface. All the user interfaces (viewer, editor and administrator) have included the 'Re-login' button on the right top corner of their main frames.
Note that If you've been in the design mode editing HTML content for 30 minutes or more, without any requests to the database server, your current web session may timeout, and you may lose the lock on the item's content, so posting changes to the server will fail. If in this case, you might re-login and lock the item content again, and then re-submit the changes to the item content. In case of any accidental data loss in this case, we suggest that you try to make a backup for the modified content or even save it in a local file on the hard disk, and then try back again when it's recovered from the issues.
What are the URLs opening web interfaces of InnoKB Server.Current version of InnoKB Server provides three web interfaces, which can be accessed by navigating these links (case-sensitive) from within web browsers;
On the server computer, the [hostname] can be either 'localhost' or '127.0.0.1', while the [portnum] is 8083 by default; To connect from remote computers over network, the [hostname] should be replaced with the server's actual IP address or host name. To determine the server's IP address or hostname, please consult the network administrators, or try yourself by running a DOS command line on server computer, like this: ipconfig /all
What type of files does InnoKB attempt to index.InnoKB Server attempts to index all files on Windowns NT by using the OS IFilter interface, and that depends on file extension names. The MS-Office documents and HTML/TEXT files are inbuilt supported by Windows IFilter; For PDF documents, you'd need to install a third-party IFilter. For more info, http://www.google.com/search?q=pdf+ifilter. On Unix systems, there's not a similar IFilter available, InnoKB will use its own filters to parse the particular documents, such as TXT/RTF/HTML.
Is there a way to translate/localize InnoKB web interface?InnoKB 2.x reads localized messages from within INI files which are located in the the '[install-dir]/locale/[LANG]/' directory, where the '[LANG]' is a specific language ID (e.g. en-US, zh-CN, zh-TW etc.). The default language files in English are installed in the '[install-dir]/locale/en-US' sub directory. If you'd need to translate them, please first replicate all the files to a new sub directory named with your language ID, and then translate all the files into your language. Once the language files are translated and properly installed into the '[install-dir]/locale/[LANG]' sub directory, it can be activated from within the web interface. Note that you will need a UTF-8 compatible plain text editor (e.g. Windows notepad.exe) to edit the language files, and be sure to save them with UTF-8 encoding;
Is there a way to save/restore the UI settings (e.g. language, pane size etc)?In order to save/restore the UI settings, please click the 'Action -> Save preferences' menu item. Each user saves the UI settings in its own profile area, and the saved settings will be automatically restored at the next visit.
Is there a way to customize the Date/Time formats?The data/time formats are locale specific and can be customized by editing the language file 'common.ini' which resides in the '/locale/[LANG]' sub directory.
Is there a way to customize the repository directories?InnoKB Server stores all database files within its repository directories. The default database repository path is located at the '[install-dir]/repository' directory. You can customize the repository path by editing the 'innokb_config.xml' file at this line: <RepositoryPath>./repository/</RepositoryPath> You can replace the default one or add multiple direcotries like this: <RepositoryPath>D:\appdata\innokb\;./repository/</RepositoryPath> The semicolon (;) is used for delimiters between the paths. The first one is the place where newly created databases will be located. Note that the database repository directory must be accessible by the 'System' account on Windows NT, as InnoKB server runs as an NT service in background with the 'System' account by default.
Is there a way to easily type in <BR> instead of <P> when pressing the Enter key?Within the design mode, IE inserts a <P> into the text when pressing the [Enter] key. This could double the paragraph spacing. If you'd like a <BR>, please try using the [Shift+Enter] combination key; Mozilla Firefox doesn't have this problem.
Is there a way to integrate InnoKB into existing websites?To integrate InnoKB into an existing website, you might insert the InnoKB login form as below,
<form action='http://[hostname]:8083/_sessionopen' method=post enctype='application/x-www-form-urlencoded'>
<div><input type=text name=uid></div>
<div><input type=password name=pwd></div>
<div><input type=submit value=Login></div>
<div><input type=hidden name=uri value='/view'></div>
<div><input type=hidden name=cookie value=1></div>
where the '[hostname]' should be replaced with your own website host name; The above form will let users login to the viewer interface. To change the target interface, edit the 'value' attribute of the 'uri' field within the login form HTML source; The '/admin' leads users to the administrator interface, while the '/edit' to editor interface.
If the anonymous access option is enabled on InnoKB Server, your clients may access to your knowledge base without having to login. Therefore, you can simply put the target web interface on the existing website, like this,
<a href='http://[hostname]:8083/view'>View Knowledge Base</a>
How to backup InnoKB databases?InnoKB stores all databases under the default '[install-dir]/repository' folder or your custom repository directory. To backup a database, periodically archive the database folder including all files by using a zip/tar utility (e.g. WinZip, WinRar or Unix tar). Note that before making backups for InnoKB databases, please be sure to first stop or pause InnoKB service, in case of any file access conflicts. To backup the server configurations, just create backups for both the 'innokb_config.xml' and 'innokb_grant.xml' files.
How to move existing databases to another server computer?Simply copy the database folders including all files to the target './repository' folder on the target server computer, and then restart InnoKB service to load them. But a few suggestions;
- Before copying a database, we suggest that you first shutdown the running InnoKB services in order for all using files to close normally.
- Before copying a database, it's strongly recommended to pack the database folder as an archive (e.g. .zip or .rar), then copy and extract the archive into the target './repository' folder.
- To configurate the target server with the same settings, please use the same 'innokb_config.xml' file.
- To replicate users and privileges settings, please use the same 'innokb_grant.xml' file.
Upgrading to v2.x, the tree outline disappears?From v2.0 on, InnoKB Server introduced the 'labels and sub labels' feature for categorizing large numbers of info items in the tree structure, the traditional tree outline in v1.x is not available any more within the new version 2.0. You can create a new tree structure by adding labels and sub lables for categorizing the exising info items.
In addition, InnoKB v2.0 changed several attributes in the .XML database file specs. Before upgrading to v2.0, you'd need to create backups for the existing databases created within old versions. Once databases are modified within v2.0, they will be converted into InnoKB 2.0 database file specs which are not fully compatible with v1.x, and there's no option available at this time to downgrade databases from v2.0 to v1.x.
Is there any easier way to import data from myBase .nyf databases?