Software Upgrade Policy

We offer one year free upgrade to next major release.

Registered users receive a free upgrade to next major release if the previous order date matches in one year (365-day). For example, Registered users who purchased myBase Desktop v5.x within one year receive a free upgrade to myBase Desktop 6.x; If your previous purchase date matches in one year, you can request a free upgrade license key for the new release.

Minor updates are free to registered users till next major release.

All minor updates within the same main version number are free to registered users who purchased or upgraded to the major release. For example, since 2006, tens of minor updates (i.e. v5.xx ) have been free to users who have purchased a license for v5.xx.

We offer approx. 50% discounts for users to buy upgrade licenses.

If you registered our products one year ago, and now would like to upgrade to the latest major release, we offer a great discount for you to obtain the upgrade license. Currently, we offer approx. 50% discount off for registered users to upgrade to myBase Desktop v6.x (only US$29 for a personal license).

How to buy a upgrade license?

To buy a upgrade license, please visit the online store whereby you can press the order link for the 'Upgrade License' item and place an order online. Note that you'll need to supply your original registration info (name, address, phone number etc.) when ordering the upgrade license. If you don't recall that info or you'd want to update your registration info in our user info database, please let us know.

How to get upgrades for myBase Addons Pack (WebCollect & HtmlTree etc.)

The Addons Pack doesn't have a major release so far, all updates so far are packed as 'minor'. If you have bought a license key for the Addons Pack, it is still valid for the latest version. You don't need to pay for it again before its next major release. However, if you registered it with myBase v4.x, you may need a new license key to register the addons. If this is the case, please feel free request a new license key for free for your copy of myBase Add-ons Pack.