License Key Retrieval

Lost your license key, or need a upgrade license key? please feel free to fill out this form, including your existing order reference number, registration name, license key (or support key), email address and phone number etc. We'll be glad to help retrieve and resend your licensing info on file via Email.

Note that before requesting a free upgrade license key, please be sure to first check our upgrade policy and see if your're entitled to receive the software upgrade free of charge.

If your license key works with the latest version, there's no need to request a new one, just download and install the latest build of the software on your system, register it with the license key you have, and continue using it under EULA.

Order Ref. No.

Registration name

License key (or support key)


Registered E-mail address (to receive your license key, please Double check)

Company name

Phone number

Address (street, zip, city, state, country)


If the contact form doesn't work, please write us at: instead.